Practical Information

Residents' Info

Bin collections, utility contacts, conservation area rules, and essential council services.

Waste & Recycling

Bin Collections

Kemnal Road collections are on Tuesdays (Week 2). Recycling alternates fortnightly between two box types. Place bins at the edge of your property by 7am.

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Food Waste Caddy
Every Tuesday (weekly)
Fruit/veg peelings, meat, fish, bones, cooked food, tea bags, coffee grounds, dairy, eggshells
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Black Box (Paper & Card)
Week 2 Tuesdays (fortnightly)
Newspapers, magazines, cereal boxes, cardboard, shredded paper
♻
Green Box (Recycling)
Week 1 Tuesdays (fortnightly)
Glass bottles/jars, plastic bottles/tubs/pots, tin cans, aerosols
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General Refuse (Black Sacks)
Week 2 Tuesdays (fortnightly)
Non-recyclable household waste in standard refuse sacks
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Garden Waste (Green Bin)
Fortnightly Mar–Nov, monthly Dec–Feb
Grass, hedge clippings, leaves, branches, weeds. Paid subscription: £60/year
Check Your Collection Dates Download Calendar Garden Waste Subscription

Report Issues

Report Problems

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Bromley Fix My Street

Report potholes, fly-tipping, broken street lights, blocked drains, and other street problems on public roads near Kemnal Road.

Note: As Kemnal Road is a private road, the council will not repair our road surface. For road repairs on Kemnal Road itself, please contact the Association.

Report on fix.bromley.gov.uk
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FixMyStreet (National)

The national FixMyStreet service sends reports directly to Bromley Council. Reports are published publicly so you can see what has been reported near you.

View Reports for Bromley

Planning & Conservation

Conservation Area Rules

Kemnal Road lies within the Chislehurst Conservation Area — the largest in the London Borough of Bromley at 596.4 hectares, designated since 1971. An Article 4 Direction applies specifically to Kemnal Road, imposing additional restrictions beyond those of the standard conservation area.

What This Means for Residents

  • Trees: You must give 6 weeks' notice to Bromley Council before carrying out any tree work, including pruning. Fines for unauthorised work can reach £20,000.
  • External alterations: Many changes that would normally be permitted development (walls, fences, gates, satellite dishes) require planning permission in the conservation area.
  • Article 4 restrictions: The Direction removes further permitted development rights for Kemnal Road specifically, including restrictions on land subdivision in the Green Belt.
  • Demolition: You cannot demolish buildings in a conservation area without specific consent.
Search Planning Applications Article 4 Direction (PDF) Tree Protection Rules

Emergency & Utilities

Utility Contacts

Service Phone Website Notes
Emergency Services 999 — Life-threatening emergencies
Police (non-emergency) 101 met.police.uk Crime reporting, non-urgent
NHS (non-emergency) 111 111.nhs.uk Medical advice
Thames Water (leaks) 0800 714 614 thameswater.co.uk 24/7
Thames Water (sewage/flooding) 0800 316 9800 thameswater.co.uk 24/7
UK Power Networks (power cuts) 105 ukpowernetworks.co.uk 24/7, free to call
National Gas Emergency (SGN) 0800 111 999 sgn.co.uk 24/7 — call immediately if you smell gas
BT Openreach (faults) 0800 023 2023 openreach.com Report via your broadband provider first

Bromley Council

Council Services

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Council Tax

Pay, manage your account, or check your band.

Council Tax Portal
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Noise Complaints

Daytime: 0300 303 8657
Out of hours (Fri–Sun, 7pm–2am): 0300 303 8671

Report Noise
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Bulky Waste Collection

Book a collection for large items that won't fit in your bins.

Book Collection
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Tree Protection

Check TPOs, apply for tree work permission, and understand conservation area rules.

Tree Protection Info
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Planning Applications

Search, view, and comment on planning applications in the area.

Search Applications
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Electoral Registration

Register to vote or update your registration details.

Register to Vote